Privacy Policy

1. Introduction

Welcome to TechPlus Support ("we", "our", "us"). We are committed to protecting your privacy and security. This Privacy Policy describes how we collect, use, and share personal information obtained through our website and when delivering our Managed IT Services, Helpdesk Support, and Cloud Solutions.

2. Information We Collect

We may collect information that you provide to us directly, such as when you fill out our contact inquiry form, request a technology assessment, or register for our support portals. This information may include:

• Full Name and Job Title
• Company Name
• Email Address and Phone Number
• Details of technology services required
• Any troubleshooting or systems data provided in connection with technical tickets

3. How We Use Your Information

We use the collected information for the following business purposes:

• To respond to inquiries and provide requested service consultation.
• To provision, manage, audit, and support client IT infrastructures.
• To send notifications regarding security updates, patches, or system alerts.
• To maintain compliance with corporate security audits and ISO/IEC 27001 policies.

4. Data Security & Storage

As an IT services provider, cybersecurity is our core strength. We employ industry-grade administrative, technical, and physical safeguards (including encrypted storage, firewalls, and multi-factor authorization checkpoints) to secure your data. Your inquiry records submitted on this site are stored inside secure, partitioned environments.

5. Contact Us

If you have any questions or concerns regarding our privacy guidelines, please contact us at: info@techplussupport.in.